Started as a part time barista, intending to "do this job until something better comes along" I fully credit Starbucks with lighting my for coffee • Opened Store #2432 (I-29 & Barry in Kansas City, MO) in 2000 and grew sales to just under $1M annually in under 3 years • Simultaneously managed multiple locations by recruiting, hiring, orienting, training, scheduling, evaluating and enforcing corrective action when necessary • Was sent in to as a troubleshoot to one location because it was "on fire" and the staff there had run the previous 2 managers off Put the flames out and doubled our blended beverage units sold in under a year Legitimately, it was a full 100% plus a single unit • Served as District Coffee Trainer/Specialist • Reduced turnover to nearly zero In the last 15 months in this position, the only person to turn over was someone who accepted the head roaster position at Broadway Café, Kansas City's OG specialty café I would have left me, too
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