This course is exclusive to the Coffee Knowledge Hub.
Starting up and running a coffee shop is hard work. On any given day, you’re juggling employees and suppliers and accountants (and plumbers and city officials and the landlord) - whilst all the time doing your best to deliver a superlative cafe experience for your customers.
For many cafe owners, this means long days on the shop floor followed by long evenings in the office - and time not spent doing the important stuff, like growing your business or spending time with your family.
But it doesn’t have to be this way.
The world’s most successful cafe businesses - from local independents to global chains - typically share a common operating blueprint: a network of robust operating systems that's informed and inspired by a strong vision and clear set of values.
This course provides cafe owners with that blueprint: a best-in-class operating manual for your cafe.
Once enacted, your cafe will be better placed to deliver stronger financial returns; with well honed systems that ensure seamless operations; and a shop team that feels engaged and empowered to run your cafe in accord with your vision - leaving you free to explore ways to build your business (or just spend more time with your family).
We know every dollar, pound and euro counts. So if, inside the first 7 days of the course, you want your money back, we will refund you in full - no questions asked. (We hope the first 7 days will give you enough time to explore all the course features, ask any questions, and attend the first lecture.)
To develop a vision and set of values for your business, and explore ways to bring these to life everyday.
To outline and map those operating- and people-systems that are critical to a cafe; and to help identify technology solutions for these systems in your region.
To develop a dashboard that allows you to monitor the performance of your business.
To develop a framework for planning, launching and tracking strategic initiatives to help grow your business.
There are no formal prerequisites for this course.
Developing and supporting coffee professionals
© 2021 Coffee Knowledge Hub.
Simonelli Group SpA.
Via Emilio Betti, 1, 62020
Belforte del Chienti MC
VAT n. 01951160439