Coffee Knowledge Hub

Federica Parisi

Youth Academy
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Federica Parisi

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Mi presento

I’m passionate and creative with excellent Communication Skills. I love challenging myself and always find new ways to meet Company and personal targets.

I’m an active member of Specialty Coffee Association and I like sharing stories behind every single coffee bean. I practice Dynamic Yoga and I love reading. Travel is one of my passions, I believe that being in contact with different cultures helps to develop an open mindset. I love good food and wine.

Esperienza di insegnamento

No teaching experience has been added yet.

Esperienza professionale

Learning & Development Manager

2018-2021
@ Starbucks

Develop Training Curricula and manage revision and update on training materials • Responsible for special projects as Digital Transformation and Appenticeship • Overseas and check ongoing Starbucks Training on the job • Deliver Training Session • Coordinate Barista Trainer and Coffee Master • Manage relationship w/EMEA keyholder Functions • Manage relationship w/Market Key Stakeholders as Specialty Coffee Association • Retail KPI’ Analysis (AT, UPT, Net Sales, etc.) to recommend and support Business needs • HR KPI’ Analysis (turnover, employer branding, internal growth) • Support Marketing Activities as Expert in Coffee Community • Support Category as most Knowledgeable Starbucks Partner • Talent Acquisition e Recruitment • Responsible for L&D budget

Coffee Trainer

2015-2018
@ Nespresso Italiana Spa

• Create and development international projects • Create and lead internal training activities • Develop a strong Coffee Expert Community • Events and expositions relationship with media• Support and lead coffee activities during events (sensorial analysis, food pairing) • Create materials to support coffee launches• Organize and lead training session and live coaching in boutique • Lead coffee training dedicated to external stakeholders (B2B e B2C) • Coffee Training dedicated to Top Chefs and Fine Dining teams • Monitoring KPI Retail (coffee and Customer Experience)

Coffee Expert and Trainer

2011-2015
@ Nespresso Italiana Spa

• Sales and Customer Care • Training on the job • Create and develop small training event in boutique • Support and be part of international project collabs with Marketing and L&D teams

Education

Master in Alta Formazione per le Funzioni Internazionali

SIOI - Società Italiana per l'Organizzazione Internazionale 15 giugno 2011

Degree "Mediazione Linguistico Culturale"

Università degli Studi La Sapienza di Roma 12 aprile 2011

Certifications

No certifications have been added yet.

Completed Courses

No certificates have been added yet.

Esperienza tecnica

Black Eagle

Macchine da caffè espresso
Operator Skilled Operator Technician

Mythos One

Coffe Grinder
Operator Skilled Operator Technician

Mythos Two

Coffe Grinder
Operator Skilled Operator Technician

Mythos 2

Coffe Grinder
Operator Skilled Operator Technician

EK43

Coffe Grinder
Operator Skilled Operator Technician

Eagle One Prima

Macchine da caffè espresso
Operator Skilled Operator Technician

Eagle One

Macchine da caffè espresso
Operator Skilled Operator Technician

Tecnologia Pulse-Jet di Aurelia Wave

Macchine da caffè espresso
Operator Skilled Operator Technician

Interessi e passioni sul caffè

Barista
Business
Green Coffee
Science
Sensory
Sustainability

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